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COVID-19

COVID-19 is affecting our ability to get our products to you.

May 14, 2020 Update:

Our warehouse is open! Give us a few days to deal with the backlog of shipments, but customers with outstanding orders should expect a tracking number within a few days. Thank you, again, for your patience and understanding as we navigate this new world.

Sean @ vancillary.

May 4, 2020 Update:

The Shelter-in-place order blanketing our inventory has been extended to May 15, 2020, which stipulates to businesses a temporary requirement to suspend activities that are not necessary to sustain or protect life. 

We thank all of our customers for their continued patience. We want to get you on with your build as soon as we can, our products are ready to ship to you as soon as we receive the green light from the state. 

Sean @ vancillary

April 13, 2020 Update:

On Friday, April 9, the Governor of Michigan extended the shelter-in-place order, which stipulates a temporary requirement to suspend activities that are not necessary to sustain or protect life. These restrictions are set to lift on April 30, once Michigan has sufficiently flattened it's COVID-19 curve.

Our products are in-stock. However, the restrictions in place prevent us from distributing them from our warehouse in Michigan.

We know you're eager to get going on your project, but we ask you to join us in solidarity as we patiently respect what's being asked of us. Our logistic and business systems are doing their very best to maintain critical infrastructure and supply goods to those who need it, all while trying to decrease the rate of transmission.

Thank you for your continued patience.

Sean @ vancillary.

March 24, 2020 Update:

Our fulfillment partner in Michigan, whom employs visually disabled persons to help package and ship our products, has recently been affected by the Shelter in Place order by the governor. Until April 12th, the company has been ordered to cease any non-essential work in efforts of mitigating the current pandemic trajectory in the United States.

We can appreciate that van builds may seem like an essential project to some, but would ask that you remain patient with us during these times as we give our supply network the ability to prioritize critical services.

Our existing inventory on Amazon is available for purchase. If you do not see your desired model year variation there, please feel free to order it from our website and it will ship on/about the 12th of April.

Sean @ vancillary

March 17, 2020 Update:

Until April 4, Amazon will only be re-stocking a limited category of items in its' warehouses amid the public health crisis. We fully support their choice to prioritize certain goods over others given the circumstances, and hope you do as well.

What this means for our customers is that certain products will run out of stock on Amazon. At this time, we'd ask our customers to order directly from our website and we will ship the item directly to you.

Stay healthy, be well.

Sean @ vancillary